Legal
Privacy Policy
Veltra Esports ("Veltra," "we," "our," or "us") operates the website located at veltra.live. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using this site you agree to the practices described below.
1. Information We Collect
Information you provide directly
- Account registration: If you create an account, we collect your email address and any display name you choose.
- Contact forms and email: Any information you send us through email or a contact form, including your name, email address, and message content.
Information collected automatically
- Log data: Standard server logs including IP address, browser type, referring URL, pages visited, and timestamps.
- Cookies and similar technologies: We and our third-party partners use cookies, web beacons, and similar tracking technologies as described in Section 4 below.
- Usage data: Aggregate analytics about how visitors interact with the site (pages viewed, session duration, navigation patterns).
2. How We Use Your Information
- To provide and improve the site and its features.
- To authenticate your account and manage your session.
- To respond to support requests, corrections, and inquiries.
- To understand how the site is used and identify areas for improvement, using aggregated and anonymized analytics data.
- To serve relevant advertising through third-party ad networks as described in Section 4.
- To comply with legal obligations.
We do not sell your personal information to third parties.
3. Legal Bases for Processing (EEA / UK Users)
If you are located in the European Economic Area or United Kingdom, we process your personal data on the following legal bases:
- Contract: Processing necessary to provide the services you have signed up for (account management).
- Legitimate interests: Analytics and site improvement, fraud prevention, and security, where those interests are not overridden by your rights.
- Consent: Where we request your explicit consent, such as for non-essential cookies. You may withdraw consent at any time.
- Legal obligation: Compliance with applicable laws and regulations.
4. Cookies and Advertising
We use cookies for site functionality, analytics, and advertising. You can manage cookie preferences through your browser settings or the cookie consent banner displayed when you first visit the site.
Google AdSense
Veltra Esports uses Google AdSense to display advertisements. Google and its partners may use cookies (including the DoubleClick cookie) to serve ads based on your prior visits to this site and other sites on the Internet. You can opt out of personalized advertising by visiting Google's Ad Settings. For more information about how Google uses data from sites that use its services, visit policies.google.com/technologies/partner-sites.
Analytics
We use Vercel Analytics and Google Analytics to understand aggregate site usage. These services may set cookies or use other tracking methods to collect anonymized usage data. Google Analytics data is processed in accordance with Google's privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Essential cookies
Some cookies are strictly necessary for the site to function — for example, authentication session tokens. These cannot be disabled.
5. Data Sharing
We share personal data only in the following circumstances:
- Service providers: We use Supabase for authentication and database services, Vercel for hosting, and Google for analytics and advertising. Each operates under its own privacy policy and data processing agreement.
- Legal requirements: We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on the site.
6. Data Retention
We retain account data for as long as your account is active. If you request deletion of your account, we will delete your personal data within 30 days except where retention is required by law. Anonymized analytics data may be retained indefinitely.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Request a machine-readable copy of data you provided to us.
- Objection / restriction: Object to or request restriction of certain processing activities.
- Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.
To exercise any of these rights, email us at veltra.esports@outlook.com with the subject line Privacy Request.
8. Children's Privacy
Veltra Esports is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.
9. Third-Party Links
This site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
11. Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at veltra.esports@outlook.com.